Introduction
This Privacy Policy governs the collection, use, and disclosure of personal information by Chakr Innovation Pvt Ltd. We are committed to safeguarding your privacy and ensuring the security of your personal data.
By accessing our website, utilizing our products and services, or engaging in any business interaction with us, you signify your agreement to the terms of this Privacy Policy.
This Privacy Policy constitutes a legal agreement between you and Chakr Innovation. You must be a natural person who is at least 18 years of age. If you are less than 18 years of age, please read through this Privacy Policy with your parent or legal guardian, and in such a case this Privacy Policy shall be deemed to be a contract between the Chakr Innovation and your legal guardian or parent and to the extent permissible under applicable laws, enforceable against you.
Information We Collect
At Chakr Innovation, we collect only the information necessary to make your experience on our website meaningful and seamless.
Some of this information is what you choose to share with us directly for example, when you fill out a contact form, subscribe to our updates, or write to us. These details may include your name, email address, phone number, or mailing address.
We also gather general data that does not reveal your identity. This may include your device type, browser version, operating system, IP address, and how you navigate through our pages (such as time spent or links clicked). This data helps us understand how our website is being used and guides us in improving its content and performance.
How We Use Your Information
We may use the details you share with us such as your name, email address, phone number, or other contact information to:
- Respond to your inquiries, provide support, and fulfill your requests.
- Personalize your experience on our website and show you content relevant to your interests.
- Send you updates, newsletters, or promotional communications (only if you have opted in).
- Meet our legal and regulatory obligations, and protect the rights, property, and safety of Chakr Innovation and its stakeholders.
How We Collect information
When you visit or engage with our website, we gather information through various channels to help us serve you better:
- Information You Share Directly: Details you provide voluntarily—such as your name, email address, phone number, or other contact information—when you fill out forms, subscribe to updates, or reach out to us.
- Information Captured Through Digital Tools: Data recorded in the log files, analytics platforms, or similar technologies. This may include your IP address, browser type, device identifiers, operating system, and general browsing behaviour.
- Information from External Platforms: When you engage with social media tools or features connected to our website, the associated platform may share certain details about you with us for example, your name, contact information, or profile data in accordance with their own privacy settings and policies.
Disclosure of Personal Information
We may share your personal information only in the circumstances described below, and always with appropriate safeguards to protect your privacy:
- Service Partners and Vendors: We may provide your information to trusted third parties that support our website operations, IT systems, security services, and customer support. These partners are bound by confidentiality and data protection obligations.
- Legal and Regulatory Requirements: We may disclose information if required to comply with applicable laws, regulations, court orders, or lawful requests from government or law enforcement agencies.
- Professional Advisors: We may share information with our legal, financial, and other professional advisors when necessary to obtain guidance, defend our rights, or protect our business interests.
- Business Restructuring: In the event of a merger, acquisition, reorganization, or sale of our business or assets, your personal information may be transferred as part of that transaction.
- With Your Permission: We will share your information with other parties only when you provide explicit consent for such sharing.
- Non-Personal Information: Aggregated or anonymized data that cannot identify you may be shared for analysis or research purposes.
Legal Basis for Processing Personal Information
The reason we collect and use your personal information depends on why it was provided. This may be based on your explicit consent, the need to deliver requested services, or to meet legitimate business and contractual obligations.
How Long We Keep Your Information
Chakr Innovation will keep your personal data only for as long as it is needed for the purposes stated in this Privacy Policy. We may also retain certain information if required by law, to resolve disputes, or to enforce our agreements and protect our rights.
Safeguarding Your Personal Data
We place great importance on securing your personal information. We use industry-standard measures and those required under applicable laws to protect it from unauthorized access, alteration, or disclosure.
Access to third party links/websites
Our website may, from time to time, contain links to and from the websites of Our partner networks, affiliates and other third parties, whose privacy policy may differ from that of Ours. The inclusion of a link does not imply any endorsement by Us of the third party website, the website’s provider, or the information on the third party website. If you follow a link to any of these websites, please note that these websites may be governed by their own privacy policies and We disclaim all responsibility or liability with respect to these policies or the websites. Please check these policies and the terms of the websites before you submit any information to these websites.
Waiver
Any rights or remedies under this Privacy Policies may be waived only in writing. Delay in exercising or non-exercise of any such right or remedy does not constitute a waiver of that right or remedy, or any other right or remedy.
Request of withdrawal of consent:
You have the right to request the deletion or removal of your personal data and request the Company to withdraw the consent granted to the Company for processing of personal data. You can contact the Grievance Officer to exercise this right. We’ll comply with your request unless specific legal grounds prevent us from doing so, which we’ll notify you of at the time of your request.
Updating or Modifying Personal Data
You have the right to request corrections or updates to your personal data that we hold. If your personal data changes or becomes outdated, you can contact the Grievance Officer to request modifications. We will make reasonable efforts to update or correct your personal data in our systems as soon as practicable.
Changes to this Privacy Policy
We may revise this Privacy Policy from time to time. Any changes will be posted on this page, and they will take effect once published. We encourage you to check this page periodically to stay informed about how we protect your data.
Governing Law
This Privacy Policy are governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with the use of the Platform or this Privacy Policy shall be subject to the exclusive jurisdiction of Courts in New Delhi, India.
Contact Us
If you have any questions and/or complaints about this Privacy Policy, the practices of this site, or your dealings with this site, please email us at: marketing@chakr.in
Grievance officer details
Name: Mr Amit Singh
Email: amit.singh@chakr.in
Phone No.: +91-8586041977